Shipping Policy

Shipping options and delivery estimates

Enter your delivery address at checkout to see available shipping options, rates, and estimated delivery times. Processing and production happen before carrier transit. Delivery dates are estimates unless the selected shipping service expressly guarantees a date.

Orders with multiple shipments

Books, apparel, art prints, and collectibles may ship from different fulfillment locations and arrive in separate packages on different dates. Check your shipping confirmation emails or Track Order for available tracking details.

Pre-orders, backorders, and made-to-order items

Check each listing for estimated release, restock, or production timing. Publisher and supplier dates can change. In-stock items may ship separately or be held until the fulfillment partner has the applicable items ready. If you need an in-stock item sooner, place it in a separate order.

Address changes and returned packages

Verify your shipping address before placing your order. If you spot a mistake, contact Animega promptly with your order number and corrected address. We’ll check whether the shipment can still be updated. If a package is returned because the address provided was incorrect or incomplete, additional postage may apply. If an Animega error caused the return, we’ll cover the cost of reshipping.

Missing, damaged, or incorrect deliveries

If tracking shows delivery but you can’t find the package, or if an item arrives damaged or incorrect, contact us with your order number and the affected item. For damage, keep the packaging and include photos of the item and shipping label so we can review the issue.